Vision & Values


"To be recognised and respected as a leading Construction, Energy Management and Facilities Management organisation, delivering high quality, value for money services through innovation and collaboration, working in partnership with our customers". This vision is consistent with and central to the organisation's mission.


The Townlink mission is founded on the following values and guiding principles:

  • Customer focus - placing the customer at the heart of everything we do.
  • Integrity - do what we say we will do and build long term relationships.
  • Innovation - employing outside the box thinking and market best practise.
  • Collaboration - working with our customers in a friendly manner to meet our client’s needs.
  • Partnership - A common interest approach between ourselves and our clients.

The above values and guiding principles are designed to best serve our organisation’s needs and the needs of our clients.